Product support

Support from the person who made it.

If you have an app issue, general feedback, an accessibility question, a privacy request, or an idea for an improvement, contact Made by Gonza directly.

Email support@madebygonza.com

Contact information

Reach the studio directly.

Organization
Made by Gonza
Founder and support contact
Gonzalo Martinez

Before you write

A few details help us solve things faster.

  • 01

    Name the product. Include the app or product name and version if it is visible.

  • 02

    Describe what happened. Tell us what you expected, what occurred, and the steps that led there.

  • 03

    Share your setup. Add your device model and operating system version when relevant.

  • 04

    Protect private information. Screenshots are welcome, but remove passwords, payment details, and other sensitive data first.

Common questions

Where should I go?

App issues and feedback

Email the studio with the details above. Bug reports, general feedback, and feature requests are all welcome.

Accessibility

If something is difficult to use with an assistive technology or accessibility setting, describe the barrier and your setup.

Privacy and data requests

Email the studio with “Privacy request” in the subject. Review the website privacy policy for more information.

App Store purchases

Apple manages App Store billing and refunds. You can review a purchase or request help at reportaproblem.apple.com.