Privacy

1. Scope

Made by Gonza is operated by Gonzalo Martinez. This policy applies to the public website at madebygonza.com and support conversations using the contact details published here.

2. Website information

This website does not offer user accounts, accept payments, run advertising, or use analytics and marketing cookies. Made by Gonza does not ask you to submit personal information while you browse the site.

Like most websites, the hosting provider may process limited technical information needed to deliver and protect the site, such as an IP address, browser type, requested page, timestamp, and security logs. This information is used for reliable and secure operation of the website.

3. Support messages

If you email Made by Gonza, I receive the information you choose to provide, such as your email address, message, product details, device information, and attachments. I use it to answer your request, investigate an issue, improve the relevant product, and keep an appropriate record of the conversation.

Please do not send passwords, full payment details, government identification numbers, or other information that is not needed to resolve your request.

4. Sharing

Made by Gonza does not sell personal information. Information is not shared for advertising. It may be processed by service providers that operate the website and email service, or disclosed when required to comply with law, protect rights and safety, or investigate abuse.

Any service provider that receives personal information must provide the same or equal protection described in this policy.

5. Retention and security

Support communications are kept only as long as reasonably needed to answer the request, maintain the relevant product, meet legal obligations, resolve disputes, and prevent abuse. Reasonable administrative and technical safeguards are used, but no method of electronic transmission or storage can be guaranteed completely secure.

6. Your requests

You may ask what personal information was provided through a support conversation, request a correction or deletion where applicable, withdraw consent where processing relied on it, or raise a privacy concern by emailing support@madebygonza.com with “Privacy request” in the subject line.

7. Children and external links

This website is not designed to collect personal information from children. The site may link to services operated by others, such as Apple; their own privacy terms apply when you visit them.

8. Changes and contact

This policy may be updated when the website, support practices, or legal requirements change. The effective date at the top of this page will be revised when an update is published.